Personal Health Budgets Support Scheme

The Rowan Organisation is a leading Direct Payments, Personal Budgets and Personal Health Budgets support organisation. We are committed to the empowerment of disabled people by supporting them to overcome their barriers, be they physical, institutional or attitudinal, which prevent them from achieving their objectives, or which limit their choice and prevent them from being in control of their lives.

Health Independent Living Advisor.

£20,661 - £22,658 per annum, 37 hours per week, pension scheme and childcare voucher scheme.

Main Duties

• To effectively manage an allocated workload of individuals requiring information and support.
• To work with individuals in their own homes or other appropriate settings, in order to develop a supportive relationship through which they can explore their options for independent living.
• To ensure that individuals have sufficient, appropriate information in order that they can make informed choices.
• Ensure that information for individuals is presented in an accessible format that is specific to individual requirements.
• To agree the level and type of support that each individual will need and to provide a written statement to this effect.
• To liaise with other agencies as necessary.
• To arrange interpreting, translation and other support services, as necessary, to ensure that each individual has the opportunity to participate effectively.
• To be involved in the setting up and facilitation of support groups.
• To maintain the administrative requirements of this post, both in paper & electronic format, including the use of the Organisation’s IT systems.
• Identify, research and source the services that are required to achieve the desired outcomes and contribute to the maintenance of an up to date resource directory of service provision within the locality.
• Negotiate with service providers and suppliers for best-value-for-money services.
• To develop a full financial plan within budgetary constraints.

Qualifications, Skills and Experience

• GCSE A-C or equivalent in English and Maths
• Microsoft Office (Word, Excel, Publisher, Access and Outlook)
• Employment Law and Legislation knowledge
• Good communication
• Excellent telephone manner
• Inputting and maintaining accurate records
• Able to work on own initiative as well as part of a team
• Ability to work without close supervision
• Customer Service experience