The Rowan Organisation has a small team covering Conwy and Denbighshire, comprising of Karen Smith (Deputy Chief Executive Officer), Richard Roberts (North Wales Direct Payments Manager) and Independent Living Advisers; Jan Dodd, Fiona Owens, Mel Phillips and Jacqui Renwick.
Between us, we have a wealth of knowledge and experience and our aim is to provide you with information and support with regards to Direct Payments.
In the initial stages, we can provide general information about Direct Payments and of how they may suit your needs. Then, should you decide to proceed with Direct Payments, we can support you with the practical tasks such as opening a bank account, the completion of associated paperwork, recruiting new staff and of course, ongoing support to become, and continue to be, a good employer.
We hope that in time, people receiving Direct Payments will benefit from increased confidence and independence and naturally, this will result in you requiring less support from ourselves. However, should your circumstances change for any reason, and you`d like a little helping hand, please feel free to contact us and we will pick up where we left off.
Our Head Office is based in Coventry and we also have a Welsh office in Bangor, in order to provide our services bilingually. From here, payroll is processed for all welsh speakers in Wales. Payroll is also provided for some non-welsh speakers, and it is the hope that eventually, all welsh direct payments recipients will have their payroll processed in the welsh office.
Head Office is manned between the hours of 9am and 5pm, Monday to Friday.
The Welsh office is manned Monday to Thursday 9.00am til 5.00pm and from 9.00am til 4.30pm on Fridays.
To contact us, please contact our Information Team on the freephone numbers of:
01248 668750 for Welsh Speakers
0800 783 1755 for English Speakers
Fax: 01248 668751
You can e-mail the Information Service.
The Rowan Organisation
Parc Menai Business Park
We look forward to hearing from you!
|Karen Smith||Deputy Chief Executive Officer||Click here to see Karen's profile|
|Richard Roberts||North Wales Direct Payments Manager||Click here to see Richard's profile|
|Jan Dodd||Independent Living Advisor||Click here to see Jan's profile|
|Jacqui Renwick||Independent Living Advisor||Click here to see Jacqui's profile|
|Fiona Owens||Independent Living Advisor|
|Mel Phillips||Independent Living Advisor||Click here to see Mel's profile|
The Conwy and Denbighshire Peer Support Group offers DP recipients with a great opportunity to both provide, and receive support from others. The best people to offer guidance on a subject such as Direct Payments are always those who have first hand knowledge and experience.
Peer Support Groups offer an invaluable opportunity to share ideas and suggestions as to how things may be improved...not only between yourselves, but to us, The Rowan Organisation, to your Local Authority and to other local community and voluntary organisations.
The group gives a great opportunity to meet and provide mutual support to fellow Direct Payments users, discuss matters of concern, share ideas and good practice and the opportunity to socialise.
Unfortunately the Support Group for Conwy & Denbighshire no longer meet due to lack of support and resources. If you are interested in starting a local group please speak to your local ILA or contact our Information Service on 02476 322860.
We look forward to meeting you.
Denbighshire County Council is committed to ensuring that Direct Payments will be offered to all those who meet the eligibility criteria, as a way of meeting assessed care needs.
To find out more about Direct Payments in Denbighshire, please visit their website here or telephone Denbighshire County Council First Contact Team on 01824 712900.
1. Gall teuluoedd, gofalwyr a phobl sy'n cyflogi eu gofalwyr personol eu hunain bellach uno i ffurfio cwmni cydweithredol. Gall cynorthwywyr personol bellach gael eu cyflogi gan y cwmni cydweithredol a chynorthwyo aelodau'r cwmni cydweithredol. Ni all y cwmnïau cydweithredol hyn ddarparu gofal a chymorth i fwy na phedwar o bobl. Cyn y newidiadau diweddar i reoliadau, byddai'r math hwn o gwmni cydweithredol bach wedi gorfod wynebu'r un lefel o reoleiddio â sefydliad gofal cartref mawr.
2. Gall Cynorthwywyr Personol bellach ddod at ei gilydd i ffurfio cwmni cydweithredol er mwyn cefnogi ei gilydd ac i hysbysebu eu gwasanaethau i deuluoedd a dinasyddion. Ni fydd y trefniant hwn yn cael ei reoleiddio.
Beth arall sydd angen i chi ei wybod…
Beth yw'r gwahaniaeth rhwng cwmni cydweithredol a busnesau preifat sy'n cynnig gwasanaethau gofal a chymorth?
Mae cwmni cydweithredol yn eiddo i'w aelodau, pobl sy'n derbyn gwasanaethau gofal a chymorth, eu teuluoedd, eu ffrindiau a phobl sy'n gweithio fel Cynorthwywyr Personol, a nhw sy'n ei reoli.
Mewn cwmni cydweithredol, mae'r bobl sy'n derbyn gofal a chymorth yn berchen ar y sefydliad ac mae ganddynt reolaeth drosto, ac maent yn chwarae rhan lawn mewn penderfyniadau strategol a hirdymor. Mae pobl yn parhau i reoli eu gwasanaethau, gan gynllunio pecynnau cymorth yn seiliedig ar eu gofynion personol eu hunain.
Ym mha ffordd y bydd cwmni cydweithredol o fudd i mi?
Mae cwmnïau cydweithredol yn cynnig manteision i bob aelod – dyma’r hyn y gallwch ei ddisgwyl:
Ar gyfer Cynorthwywyr Personol a gyflogir gan y cwmni cydweithredol:
Ar gyfer aelodau o'r teulu a ffrindiau sy'n aelodau o'r cwmni cydweithredol:
Mae Cydweithredu i Ofalu yn gweithio gyda'r ‘Family First Co-operative’ sef y grŵp cyntaf yng Nghymru i fabwysiadu'r math hwn o fodel cydweithredol. Rydym wedi gweithio gyda'r grŵp hwn er mwyn symud drwy'r camau sy'n ofynnol i ffurfio cwmni cydweithredol llwyddiannus.
"Yn ein barn ni, rydym wedi cyrraedd pwynt cyffrous iawn yn ein taith, sy'n cadarnhau ymrwymiad pawb sy'n rhan o ofal ein merch ar hyn o bryd, er mwyn sicrhau ei diogelwch a'i lles yn y dyfodol ar y cyd. Mae hefyd yn adeg i fyfyrio ar y cymorth anhygoel rydym wedi'i gael gan Gydweithredu i Ofalu” - Aelod o'r Family First Co-operative
Rydym wedi rhoi trosolwg o'r camau yn ein gêm fwrdd “Llwybr i Gydweithredu”. Beth am gael golwg arni yma:
* Bydd y rheoliadau cael eu trafod gan Lywodraeth Cymru ym mis Rhagfyr a dônt i rym ym mis Ebrill 2018.
1. Families, carers and people who employ their own personal assistants can now join together to form a co-operative. Personal assistants can now be employed by the co-operative and can provide assistance to the members of the co-operative. These co-operatives can provide care and support to no more than four people. Before the recent changes to regulations, this type of small co-operative would have faced the same level of regulation as a large domiciliary care organisation.
2. Personal Assistants can now join together to form a co-operative for to support one another and to advertise their services to families and citizens. This arrangement will not face regulation.
This is what else do you need to know…
What’s the difference between a co-operative and a privately owned businesses offering care and support services?
A co-operative is owned and under the control of its members, people who are receiving care and support services, their families, their friends and people who work as Personal Assistants.
In a co-operative, the people who receive care and support have ownership and control over the organisation, and are fully involved in strategic and long-term decisions. People stay in control of their services designing packages of support based on their own personal requirements.
How will a co-operative benefit me?
Co-operatives provide benefits for all their members - here’s what you can expect:
For Personal Assistants employed by the co-operative:
For family members and friends who are members of the co-operative:
Care to Co-operate is working with the ‘Family First Co-operative’ who will be the first group in Wales to adopt this type of co-operative model. We have worked with the group to move through the stages required to form a successful co-operative.
“We feel we have reached a really exciting point in our journey, which confirms the commitment of all involved in our daughter's current care, to collectively ensure her future security and wellbeing. It’s also time to reflect on the enormous support which we have received from Care to Co-operate” - Member of the Family First Co-operative
We’ve given an overview of the stages in our “Road to Co-operation” board game. Why not take a look here:
* The regulations will be debated by Welsh Government in December and come into force in April 2018.
|Autumn Newsletter (Welsh)||Autumn Newsletter (English)|
There is a new PA Guidebook available and it can be found www.paonlineguidebookwales.co.uk.
This online resource aims to provide anyone who is either already working as a Personal Assistant in social care or thinking of joining the profession with an up-to-date and accessible way to learn more about the role of the PA, gain awareness of the key issues PAs face and access sources of further information, learning and support.
Yn ddarparwr hyfforddiant ansawdd, proffesiynol a chost-effeithiol gyda swyddfeydd yn Sir Ddinbych a Chonwy ac sydd â'r gallu i ddarparu hyfforddiant ar draws Gogledd Cymru.
Mae'r cyrsiau'n cynnwys Iechyd a Diogelwch, Ymwybyddiaeth o Strôc, Iechyd, Gofal Cymdeithasol, Gofal Plant ac Iechyd Meddwl
ffon; 01745 538953
Are a quality, professional and cost effective training provider with offices in Denbighshire and Conwy and have the capabilities to deliver training across North Wales.
Courses include Health & Safety, Stroke Awareness, Health Social Care, Childcare and Mental Health
Tel; 01745 538953
ffon; 0330 2232801
Tel; 0330 2232801
Hyfforddwyr Arbenigol yn y Sector Gofal
Cynnig hyfforddiant mewn meysydd hyfforddiant generig gan gynnwys iechyd a diogelwch, cymorth cyntaf, POVA, Iechyd Meddwl a Dementia yr Henoed a thrin â llaw
ffon; 01745 730 079 / 07748 700 330
Specialist Trainers in the Care Sector
Offer training in areas of generic training including health and safety, first aid, POVA, Elderly Mental Health & Dementia and manual handling
Tel; 01745 730 079 / 07748 700 330
Darparu cyrsiau hyfforddi am ddim i ddarparwyr gofal cymdeithasol ar draws y sector cyfan yn Sir Ddinbych. Mae'r cyrsiau'n cynnwys Symud a Thrin, Urddas a Pharch, Cymorth Cyntaf a Gweinyddu Meddyginiaethau
I weld calendr hyfforddi ewch i
Provide free training courses for providers of social care across the whole sector in Denbighshire. Courses include Moving & Handling, Dignity & Respect, First Aid and Administration of Medication
To view training calendar go to
Yma fe welwch wybodaeth am fanylion y gwasanaeth, anawsterau hyfforddi a diweddariadau ar weithredu'r Cynllun Strategol ASD ar gyfer Cymru ynghylch Anhwylderau'r Sbectrwm Awtistig (gan gynnwys Syndrom Awtistiaeth a Asperger).
Tel; 029 2046 8675
Here you will find information about Autistic Spectrum Disorders (including Autism and Asperger’s Syndrome) service details, training opportunities and updates on the implementation of the ASD Strategic Plan for Wales.
Tel; 029 2046 8675
Cynnig cyrsiau hyfforddi amrywiol ar bynciau megis Cymorth Cyntaf a Chodi â Llaw, fel arfer ar gost o £35 y person bob dydd.
ffon: 01824 702441
Offer various training courses on topics such as First Aid and Manual Handling, usually at a cost of £35 per person per day.
Tel: 01824 702441
If you employ your own care and support staff using a social care budget or your own money you can apply to Skills for Care to get money for training for you and your personal assistant. The money that is available is called individual employer funding.
Examples of the type of training you could use the money for are:-
To apply for the money and for further information please click here.
Fundraising camp - 25 September, Cardiff
Brought to you by UK Fundraising, WCVA, Institute of Fundraising and the Wales Millennium Centre, this ‘unconference’-style event is ‘informal and relentlessly practical’ and completely shaped by the fundraising questions you want answered!
Spend a day learning, talking about and maybe even solving the issues and challenges you face in your fundraising. Learn from other fundraisers in your area, find out how they've dealt with similar problems, and share your experience. Find out more about this unique event and book your place by clicking on the link above.
For further Events and Training dates please click here.
For UNISON MEMBERS working in a social care setting, e.g. local authority, private or charity-run/voluntary aided homes or employed directly by individuals.
For further information please click here.
Get the knowledge, skills and confidence to plan, prepare and deliver training sessions with this three day accredited course. One of our most popular courses, Training Skills gives you an overview of learning theory, provides practical planning tools for designing and evaluating, and helps prepare you for delivering your training. The course is ideal for those who are new to training and/or may have taken on a training role in their organisation for the first time.
For further information and details please click here.
Betsi Cadwaladr University Health Board are pleased to offer Leadership & management, Manual Handling and Violence & Aggression training.
New dates have been released for the following sessions:-
HCSW CPD Sessions, including:-
If you would to make a booking or further information regarding available courses or room hire across North Wales, please e-mail ABH.TrainingGroup@wales.nhs.uk.
Click on this link for further information.
The CADCentre UK Ltd is an approved training provider working in partnership with the Welsh Government to deliver the Work Based Learning training scheme. The aim of the scheme is to provide high-quality vocational training and assessment without incurring any financial costs to the employer whatsoever.
The training courses are FREE OF CHARGE and, after successful completion, the staff will receive City & Guilds certification. The training is predominantly for Welsh speaking staff, however if you have English speaking staff who are interested they can work on a 1:1 ratio.
Courses available are:-
For further information on the courses or to find out more please call Shareen Jarrett directly on Freephone 0808 2000 129 or you can e-mail firstname.lastname@example.org.
Denbighshire County Council is pleased to offer free training to Direct Payment Recipients and their staff, free of charge.
For further details, please visit their website or contact the Training Department at:
Workforce Development Team,
Alternatively, we can support you to identify courses with the local colleges, such as those offered by Llandrillo.
Coleg Llandrillo Cymru,
Telephone: 01492 546 666
Fax: 01492 543 052
Coleg Llandrillo Rhyl,
Telephone: 01745 354 797
Fax: 01745 334 315
G2G Communities are offering training courses and Open University flexible training courses, some of which may be free. All courses are supported and flexible with drop in sessions and virtual support.
More information is available in their leaflet.
Click here to go to go to our vacancies page.
Coming soon our resource directory.