The Rowan Organisation has a small team covering Conwy and Denbighshire, comprising of a Project Manager, Karen Smith, Senior Independent Living Advisor, Richard Roberts and Independent Living Advisers; Jan Dodd, Fiona Owens and Mark Sanders.
Between us, we have a wealth of knowledge and experience and our aim is to provide you with information and support with regards to Direct Payments.
In the initial stages, we can provide general information about Direct Payments and of how they may suit your needs. Then, should you decide to proceed with Direct Payments, we can support you with the practical tasks such as opening a bank account, the completion of associated paperwork, recruiting new staff and of course, ongoing support to become, and continue to be, a good employer.
We hope that in time, people receiving Direct Payments will benefit from increased confidence and independence and naturally, this will result in you requiring less support from ourselves. However, should your circumstances change for any reason, and you`d like a little helping hand, please feel free to contact us and we will pick up where we left off.
Our Head Office is based in Nuneaton and we also have a Welsh office in Bangor, in order to provide our services bilingually. From here, payroll is processed for all welsh speakers in Wales. Payroll is also provided for some non-welsh speakers, and it is the hope that eventually, all welsh direct payments recipients will have their payroll processed in the welsh office.
Head Office is manned between the hours of 9am and 5pm, Monday to Friday.
The Welsh office is manned Monday to Thursday 9.00am til 5.00pm and from 9.00am til 4.30pm on Fridays.
To contact us, please contact our Information Team on the freephone numbers of:
01248 668750 for Welsh Speakers
0800 783 1755 for English Speakers
Fax: 01248 668751
You can e-mail the Information Service.
The Rowan Organisation
Parc Menai Business Park
We look forward to hearing from you!
|Karen Smith||Project Manager||Click here to see Karen's profile|
|Richard Roberts||Senior Independent Living Advisor||Click here to see Richard's profile|
|Jan Dodd||Independent Living Advisor|
|Fiona Owens||Independent Living Advisor|
|Mark Sanders||Independent Living Advisor||Click here to see Mark's profile|
|Jacqui Renwick||Independent Living Advisor||Click here to see Jacqui's profile|
The Conwy and Denbighshire Peer Support Group offers DP recipients with a great opportunity to both provide, and receive support from others. The best people to offer guidance on a subject such as Direct Payments are always those who have first hand knowledge and experience.
Peer Support Groups offer an invaluable opportunity to share ideas and suggestions as to how things may be improved...not only between yourselves, but to us, The Rowan Organisation, to your Local Authority and to other local community and voluntary organisations.
The group gives a great opportunity to meet and provide mutual support to fellow Direct Payments users, discuss matters of concern, share ideas and good practice and the opportunity to socialise.
Unfortunately the Support Group for Conwy & Denbighshire no longer meet due to lack of support and resources. If you are interested in starting a local group please speak to your local ILA or contact our Information Service on 02476 322860.
We look forward to meeting you.
Denbighshire County Council is committed to ensuring that Direct Payments will be offered to all those who meet the eligibility criteria, as a way of meeting assessed care needs.
To find out more about Direct Payments in Denbighshire, please visit their website here or telephone Denbighshire County Council First Contact Team on 01824 712900.
There is a new PA Guidebook available and it can be found www.paonlineguidebookwales.co.uk.
This online resource aims to provide anyone who is either already working as a Personal Assistant in social care or thinking of joining the profession with an up-to-date and accessible way to learn more about the role of the PA, gain awareness of the key issues PAs face and access sources of further information, learning and support.
If you employ your own care and support staff using a social care budget or your own money you can apply to Skills for Care to get money for training for you and your personal assistant. The money that is available is called individual employer funding.
Examples of the type of training you could use the money for are:-
To apply for the money and for further information please click here.
Fundraising camp - 25 September, Cardiff
Brought to you by UK Fundraising, WCVA, Institute of Fundraising and the Wales Millennium Centre, this ‘unconference’-style event is ‘informal and relentlessly practical’ and completely shaped by the fundraising questions you want answered!
Spend a day learning, talking about and maybe even solving the issues and challenges you face in your fundraising. Learn from other fundraisers in your area, find out how they've dealt with similar problems, and share your experience. Find out more about this unique event and book your place by clicking on the link above.
For further Events and Training dates please click here.
For UNISON MEMBERS working in a social care setting, e.g. local authority, private or charity-run/voluntary aided homes or employed directly by individuals.
For further information please click here.
Get the knowledge, skills and confidence to plan, prepare and deliver training sessions with this three day accredited course. One of our most popular courses, Training Skills gives you an overview of learning theory, provides practical planning tools for designing and evaluating, and helps prepare you for delivering your training. The course is ideal for those who are new to training and/or may have taken on a training role in their organisation for the first time.
For further information and details please click here.
Betsi Cadwaladr University Health Board are pleased to offer Leadership & management, Manual Handling and Violence & Aggression training.
New dates have been released for the following sessions:-
HCSW CPD Sessions, including:-
If you would to make a booking or further information regarding available courses or room hire across North Wales, please e-mail ABH.TrainingGroup@wales.nhs.uk.
Click on this link for further information.
The CADCentre UK Ltd is an approved training provider working in partnership with the Welsh Government to deliver the Work Based Learning training scheme. The aim of the scheme is to provide high-quality vocational training and assessment without incurring any financial costs to the employer whatsoever.
The training courses are FREE OF CHARGE and, after successful completion, the staff will receive City & Guilds certification. The training is predominantly for Welsh speaking staff, however if you have English speaking staff who are interested they can work on a 1:1 ratio.
Courses available are:-
For further information on the courses or to find out more please call Shareen Jarrett directly on Freephone 0808 2000 129 or you can e-mail email@example.com.
Denbighshire County Council is pleased to offer free training to Direct Payment Recipients and their staff, free of charge.
For further details, please visit their website or contact the Training Department at:
Workforce Development Team,
Alternatively, we can support you to identify courses with the local colleges, such as those offered by Llandrillo.
Coleg Llandrillo Cymru,
Telephone: 01492 546 666
Fax: 01492 543 052
Coleg Llandrillo Rhyl,
Telephone: 01745 354 797
Fax: 01745 334 315
G2G Communities are offering training courses and Open University flexible training courses, some of which may be free. All courses are supported and flexible with drop in sessions and virtual support.
More information is available in their leaflet.
Click here to go to go to our vacancies page.
Coming soon our resource directory.