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Contact details

By Telephone

If you know the name of the person you wish to speak with, you can call their direct dial number given below. Alternatively, call our main number to select the department you require...

Head Office - 02476 322 860 (Fax - 02476 374 948)

National Information Service - 02476 642947. E-mail info@therowan.org

Recruitment Line - 02476 642 944. E-mail recruitment@therowan.org

Welsh Information Service - E-mail gwybodaeth@therowan.org

We welcome calls from Typetalk users. To use Typetalk dial 18001 before calling.

By Post

Our Head Office address:-

The Rowan Organisation,
Unit 7,
Colliers Way,
Old Arley,
Coventry.
CV7 8HN

Our Welsh Office address:-

The Rowan Organisation,
Ty Menai,
Parc Menai Business Park,
FFordd Penlan,
Bangor.
Gwynedd
LL57 4HJ

Tel:- 01248 668750

To contact our Administration, HR, DBS and Recruitment teams...

If you know the person you wish to speak to please use the contacts below.

Administration

Name Contact
Cherene Chan cherene.chan@therowan.org

Disclosure & Barring Service / Recruitment Line

Name Contact
Alison Beardsmore alison.beardsmore@therowan.org
Cherene Chan cherene.chan@therowan.org

Human Resources

Name Contact

To contact our payroll or managed accounts team please use the numbers below...

Name Contact
Margart Lees
(Payroll Manager)
02476 642942
Jeanette Ball
(Managed Accounts Manager)
02476 322863
Tom Houghton
(Finance Manager)
Tom.Houghton@therowan.org
Jo Clarke
(Senior Payroll and Managed Accounts Administrator)
02476 322866
Gemma Curtis
(Senior Payroll and Managed Accounts Administrator)
02476 642940
Lauren Grant
(Senior Payroll and Managed Accounts Administrator)
02476 322867
Margaret Johnson
(Payroll and Managed Accounts Administrator)
02476 642941
Susan Kuchta
(Payroll and Managed Accounts Administrator)
02476 322868
Kaye Grant
(Payroll and Managed Accounts Administrator)
02476 322861
Atiyyah Sheikh
(Managed Accounts Administrator)
02476 642851
Lloyd Dagnan
(Managed Accounts Administrator)
02476 322860
Yaa Asare
(Managed Accounts Administrator)
02476 642853
Kathy Kelly
(Payroll Administrator)
02476 322862
Sarah Bortowski
(Payroll Administrator)
02476 642858
Diane Hendricks
(Payroll Administrator)
02476 322864
Deanne Srbljanin
(Payroll Administrator)
02476 322865
Angela Major
(Payroll Administrator)
02476 322869
Amelia Kirton
(Payroll Apprentice)
02476 322860

To send us a text - 07946 384513

To contact our managed accounts team please use the numbers/e-mail below...

If you know the person you wish to speak to please use the contacts below.

Name Contact
Anna Jones
(Senior Payroll and Managed Accounts Administrator)
01248 668750
Awen Tudor
(Payroll and Managed Accounts Administrator)
01248 668750
Ifan Jones
(Payroll and Managed Accounts Administrator)
01248 668750
Lois Nocolson
(Payroll and Managed Accounts Administrator)
01248 668750
Jan Dodd
(Independent Living Advisor)
01248 668750

Our Senior Management Team...

Name Contact Profile
Debbie Houghton
(Chief Executive Officer)
debbie.houghton@therowan.org Click here to see Debbie's profile
Karen Smith
(Deputy Chief Executive Officer)
karen.smith@therowan.org Click here to see Karen's profile

Regional team contacts in your area...

Area Name Contact
Conwy Karen Smith
(Deputy Chief Executive Officer)
Richard Roberts
(North Wales Direct Payments Manager)
karen.smith@therowan.org



richard.roberts@therowan.org
Denbighshire Karen Smith
(Deputy Chief Executive Officer)
Richard Roberts
(North Wales Direct Payments Manager)
karen.smith@therowan.org



richard.roberts@therowan.org
Gwynedd Karen Smith
(Deputy Chief Executive Officer)
Richard Roberts
(North Wales Direct Payments Manager)
karen.smith@therowan.org



richard.roberts@therowan.org
Health - England Steve Cotton
(Personal Health Budgets Lead)
steve.cotton@therowan.org
Information and Advice Line Naomi Issitt
(Information Services Manager)
naomi.cissitt@therowan.org
Norfolk Steve Cotton
(Personal Health Budgets Lead)
steve.cotton@therowan.org

Nottinghamshire Naomi Issitt
(Information Services Manager)
naomi.cissitt@therowan.org
Staffordshire Steve Cotton
(Personal Health Budgets Lead)
steve.cotton@therowan.org
Suffolk Steve Cotton
(Personal Health Budgets Lead)
steve.cotton@therowan.org

If you are unsure who you need to contact, you can email info@therowan.org and we will pass your message on to the relevant person

Please note many of our staff are home workers and we are not able to give out their numbers when you call Head Office.

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